Top 10 list: How to increase hotel revenue

By
Jean-Marc
11 Jan 2022
5 min read
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In the fast-changing hospitality landscape, hoteliers must constantly adapt to evolving guest expectations and market conditions. From pricing optimization to technology adoption, here are 10 strategies every hotel can use to boost revenue and profitability.

1. Optimize Your Pricing Strategy

Use dynamic pricing to adjust rates based on demand, seasonality, and competitor pricing. Large hotels already rely on automated Revenue Management Systems (RMS), while smaller properties often use manual methods.

Pricepoint simplifies this process by bringing enterprise-level automation to independent hotels, eliminating guesswork and helping properties increase occupancy and revenue with AI-powered dynamic pricing.

2. Implement Upselling and Cross-Selling

Increase guest spend with:

  • Upselling: Offer room upgrades, early check-in, or late check-out at premium rates.
  • Cross-selling: Promote add-ons like airport transfers, spa treatments, or restaurant reservations.

Present these offers before arrival to give guests time to decide.

3. Improve Online Presence and Direct Bookings

  • Optimize your website for conversions and mobile devices.
  • Manage your online reputation with timely responses to reviews.
  • Incentivize direct bookings through perks like free breakfast or loyalty points.

Direct bookings reduce reliance on OTAs and increase profitability.

4. Segment Your Target Market

Use guest segmentation to tailor marketing campaigns:

  • Group visitors by behavior, interests, or booking history.
  • Re-engage dormant guests with targeted “We miss you” offers.
  • Provide promotions aligned with preferences (e.g., spa discounts for wellness travelers).

Personalized messaging boosts both loyalty and revenue.

5. Partner with Local Businesses

Collaborate with restaurants, tour operators, and attractions to create packages that add value for guests while generating commissions. Ideas include:

  • Discounted meals for hotel guests
  • Room + dining bundles
  • Cooking classes with local chefs

Partnerships enrich the guest experience and expand revenue streams.

6. Implement a Loyalty Program

Encourage repeat bookings with a structured loyalty program:

  • Rewards: Points for stays, redeemable for upgrades, dining credits, or free nights.
  • Tiers: Increasing perks as guests book more stays.
  • Direct booking incentives: Encourage guests to book direct.
  • Mobile apps: Make rewards tracking and redemption simple.

Loyalty programs provide valuable guest data, increase retention, and give a competitive advantage.

7. Utilize Automation and Technology

Adopt integrated tech to streamline operations and revenue management:

  • PMS for daily hotel operations.
  • CRM for guest engagement.
  • RMS for automated dynamic pricing.

Tools like Pricepoint integrate seamlessly with PMS systems, automating real-time pricing and ensuring hotels stay competitive.

8. Offer Ancillary Services and Amenities

Diversify revenue with add-ons such as:

  • Spa and wellness services
  • F&B offerings and packages
  • Event spaces or co-working areas

Evaluate guest demand to determine which additional services will deliver the greatest ROI.

9. Train and Motivate Your Staff

Well-trained staff directly impact revenue. Key training strategies include:

  • Comprehensive onboarding covering service standards.
  • Role-playing and mentorship for practical learning.
  • Ongoing development opportunities to stay current.
  • Teaching upselling and customer engagement techniques.

Motivated employees deliver better service, creating upsell opportunities and stronger guest loyalty.

10. Analyze Data and Adjust Strategies

Track KPIs such as:

  • ADR (Average Daily Rate)
  • RevPAR (Revenue per Available Room)
  • Occupancy Rate
  • Guest Satisfaction Scores

Regular analysis helps refine pricing, marketing, and operational strategies to adapt to changing conditions.

Conclusion

Boosting hotel revenue requires a multi-faceted approach: optimized pricing, upselling, digital presence, partnerships, loyalty, and technology. Hotels that adopt these strategies not only increase revenue but also enhance guest satisfaction and loyalty.

If you’d like to see how Pricepoint can help your property achieve these goals, sign up for a complimentary demo today.