Automation – The Favourite Tool of the Modern Hotelier

Why Automated Revenue Management is the Key to Hotel Profitability
A common challenge in hotels is having too many cooks in the revenue management kitchen. A revenue manager may leave a meeting confident in the strategy—only to later discover that another department made changes that hurt the bottom line. The result? A strategy that was never really a recipe for success.
Fortunately, automated revenue management software helps hoteliers save time, create consistency, and maximize profitability across all channels.
Benefits of Automated Pricing in Hotels
Revenue management itself isn’t new, but the technology powering it has evolved dramatically. Today, automation is accessible for hotels of all sizes—from boutique properties to international chains.
Seamless integration across systems
Modern RMS platforms don’t just calculate optimal rates; they push those pricing and inventory decisions directly into your property management system (PMS) or central reservations system (CRS). This integration acts as quality control, reducing human errors and ensuring pricing strategies are deployed consistently.
Increased productivity
By automating pricing tasks, hoteliers significantly reduce the time once spent manually collecting, analyzing, and updating market data. What was once the exclusive domain of revenue managers is now a central strategy hub available to general managers and other decision-makers, freeing teams to focus on higher-value strategies.
Smarter distribution management
Rate distribution used to be one of the most time-consuming parts of revenue management. Manually adjusting prices across multiple OTAs and channels—sometimes several times per day—was inefficient and error-prone. Automation streamlines this process, keeping pricing consistent across all platforms.
This also gives hoteliers better visibility into acquisition costs, making it easier to shift bookings from expensive third-party channels toward direct channels that improve margins.
The Future: From Revenue Managers to Automated Revenue Management
The traditional role of the revenue manager—manually tracking competitors, updating rates, and running endless spreadsheets—is quickly becoming obsolete. Automation has taken over the heavy lifting, ensuring hotels can respond in real time to shifting demand and market changes.
Instead of firefighting, today’s hoteliers can focus on strategy, guest experience, and long-term profitability.
Simply put:
The role of the traditional revenue manager is extinct. Long live automated revenue management.
✍️ Wyatt Niblett-Wilson, Marketing Coordinator – Pricepoint