As the Summer months approach, here are the key hotel technology trends to watch out for in 2024.


AI-Driven Personalized Guest Experiences

Hotels will leverage artificial intelligence (AI) and machine learning to analyze guest preferences and behaviors, allowing them to tailor services, amenities, and local experience recommendations for a highly personalized stay.  AI can enable smart room controls, personalized concierge apps, and seamless experiences from check-in to check-out.


Smart Hotel Rooms and Internet of Things (IoT)

Smart hotel rooms with IoT devices will become more prevalent, allowing guests to control room temperature, lighting, entertainment systems, and even place orders through voice commands or mobile apps. IoT connectivity will provide home-like conveniences and enhance the overall guest experience.


Mobile and Contactless Technologies

Mobile apps will serve as digital room keys, enabling contactless check-in/out and controlling various room functions. Contactless payments and mobile ordering for services like room service will also gain traction for a safer and more convenient stay experience.


Sustainability Initiatives

With growing environmental consciousness, hotels will double down on sustainable practices like energy-efficient designs, waste reduction programs, and locally sourced organic menus to meet eco-conscious traveler demands.


Immersive Local Experiences

Hotels will curate partnerships with local artisans, offer guided tours by community members, and incorporate local design elements to provide authentic, immersive experiences connecting guests with the local culture.


Elevated Culinary Offerings

Beyond traditional room service, hotels will offer curated dining experiences by renowned chefs, interactive cooking classes, and partnerships with local food vendors to impress guests with luxurious culinary adventures.


Robust Cybersecurity and High-Speed Internet

With increased reliance on technology, robust cybersecurity measures and high-speed internet connectivity will be essential to ensure a seamless and secure guest experience.


If you would like to find out how AI can help you get the most out of your revenue management practices, sign up for a free Pricepoint demo.

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