For almost ten years, Whole Wide World Hostel in Zagreb priced beds by feel, several times a day. Its manager handed the job to Pricepoint, and in October bed nights rose 45.7% and revenue 30.1%.

+45.7%: bed nights sold across both hostels in October 2026 vs October 2025
+30.1%: revenue across both hostels in October 2026
+10.6%: revenue across September–October 2026, the first post-season on Pricepoint
2 hostels: managed by one person, with a third on its way
“I would never by myself manually put the price of 45 for a dorm. No way. But the system did it and we sold it. So apparently it works.” — Petra Lazeta, Manager, Whole Wide World Hostel
Property: Whole Wide World Hostel & Bar and Main Square Hostel
Location: Zagreb, Croatia
Challenge: Prices set manually, by instinct, several times a day, by a team that kept shrinking
Solution: Pricepoint adjusts rates automatically around the clock, including for last-minute beds overnight
PMS: Cloudbeds
On Pricepoint since: 2026
Whole Wide World Hostel sits a few minutes' walk from Ban Jelačić Square, in the middle of Zagreb's old town. It's owned and run by backpackers, and it's built for a social crowd: a fully stocked bar, karaoke, pub crawls, a Thursday-night game show and pancake Tuesdays.
Petra Lazeta manages it alongside its sister property, Main Square Hostel. She works with the owner and the manager of the second hostel, and a third property is now on its way onto Pricepoint.
For most of its history, the hostel's prices were set by hand. Petra and one colleague checked the calendar and adjusted rates a few times a day, based on instinct.
“It was done manually, mostly by me or by another staff member. You just do it by the feeling, or how you see the situation.” — Petra Lazeta
That worked while there were two of them. Then her pricing partner moved to Australia, and the job landed on Petra alone, on top of running two hostels. The real gap was the hours nobody was watching.
“I finish my shift at 5 or 6 and I just don't think about it anymore. But it's the last bed left, and we might have sold it for €30, not €24. Or I went to sleep, because I sleep.” — Petra Lazeta
The hostels had already moved to Cloudbeds, a Pricepoint partner. At a hostel conference in Venice, Petra got talking to Rodri from Pricepoint, someone she already knew from the hostel event circuit.
“Rodri came directly to me and we started talking, and I said, okay, listen, why not? We already know each other. Maybe we can try with this. So it worked.” — Petra Lazeta
Petra onboarded each hostel separately. The first took a little longer; by the second, she knew exactly what to do.
“It was very easy. The first time it was longer, because it was the first time. But for the second hostel, I already knew what and how to do it.” — Petra Lazeta
The moment that won Petra over was a single dorm bed. Pricepoint priced it at €45, a number she says she would never have typed in herself. It sold.
It works in the other direction too. Whole Wide World always had a rule of thumb: never be the cheapest hostel in the city, never the most expensive. Within the rules Petra set, Pricepoint sometimes moves the hostel to either end, depending on how many beds are left.
“At some point we are, and it's like, hmm, why? But then I see that I still have 11 beds available. So I'm like, okay, trust the process.” — Petra Lazeta
The hostels went live just as Zagreb's summer peak began, when they would have filled anyway. The difference showed once the peak ended.
“This October was definitely better. Of course the prices are lower than before, but the occupancy is definitely higher. I see more reservations and everything else.” — Petra Lazeta
The numbers match what Petra saw. In October 2026, across both hostels, bed nights sold were 45.7% higher than in October 2025, and revenue 30.1% higher, even with the average bed rate 10.7% lower. Across September and October, revenue rose 10.6%. At Whole Wide World alone, October revenue was 33.6% higher than a year earlier.
“Using Pricepoint saved my time a lot. I log in to check the calendar, how the revenue is, and that's it. Nothing else. I don't need to think about what to put in the system. I just completely shut down thinking about it.” — Petra Lazeta
That time goes back into running two hostels: managing staff, paperwork, and everything else that lands on a hostel manager's desk.
“I did expect it would be made by AI, from information it's collecting. Sometimes the logic behind it is not my logic.” — Petra Lazeta
What keeps her confident is the outcome: the beds keep selling. Pricepoint's upcoming decision history timeline will show every price change and the reason behind it, so managers like Petra can see the logic, not just the result.
“Yes, definitely. For someone who doesn't have a revenue manager, or a smaller hostel, because we are not that big. We're not a chain. It's better not wasting time on these things.” — Petra Lazeta
Do I need a revenue manager to use Pricepoint?
No. Whole Wide World Hostel has no dedicated revenue manager. Petra sets the rules, and Pricepoint makes the daily rate changes within them.
Will Pricepoint make my hostel the cheapest in town?
Only when it makes sense. Pricepoint prices within the rules you set, and moves rates up or down depending on how many beds are left and how demand is moving.
Can I run more than one property?
Yes. Petra onboarded each hostel separately, and the second was faster than the first. A third property is now in progress.